4 of 5 people found the following review helpful
Terrible order,
January 5, 2010 Linh - See all my reviews
This review is from: 7pc Traditional Style Brown Dining Room Table & Chair Set
I ordered this dining set at Visiondecor funiture. It came 1 week late. I had to pay an expensive shipping fee but got a cheap service-curbside drop off, that's why I couldn't inspect my order at the time I received my order. My set got 1 defective arm chair. This vendor is 100% dissatisfaction customer service. I called the customer service many times but no one answered the phone. I left a feedback on their webside and contacted them by email. They said they only could do something for the defective chair if and only if I remove my feedback. I'm not sure if they told the truth or they tried to trick me to remove my feedback. So I just left my feedback there and they did nothing for the defective chair. This order consumed much my time. I also ordered 1 other dining set at other furniture store. The set is heavier than the set I ordered at Visiondecor but the shipping fee was less and service including setting up, assembly and disposing boxes. I wil never order at Visiondecor again.
4 of 5 people found the following review helpful
7 pc dining set,
January 9, 2009 R. Rhoads "rbn1953" (Boise, Id USA) - See all my reviews
This review is from: 7pc Traditional Style Brown Dining Room Table & Chair Set
This dining set is well worth it's price. The pictures do not do it justice. It is a beautiful dining set. It is well made. This company goes out of it's way to make sure the customer is sastisfied. Any questions you have are answered quickly. I would definitely buy from this company again.