Customer Reviews
Average Customer Review
(3 customer reviews) 3 of 3 people found the following review helpful
Sturdy, well-constructed and great for families,
June 17, 2008 C. Hollar (Purcellville VA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Carolina Cottage Prairie Schoolhouse Chair, Antique Black (Kitchen)
We replaced our old cargo-style kitchen table a few months back when our family grew to 6 people, and we needed more space. I liked the look of black chairs with our new cherry-stained table (not purchased from this company). I wanted chairs that wouldn't look bad if they were abused by our four kids under 10 years old and would last awhile. These chairs fit the bill. We purchased eight of them for when we need extras for guests and the extras even look beautiful in the living and family rooms. They are well constructed and endure a lot of banging around by the kids. Just a quick wipedown and wah-lah... clean! And if corners are banged up and paint is removed over time, they will still keep their charm. I only wish our table would withstand the abuse as well. When the budget allows, I plan to buy a couple of more for when we have large dinner parties. They will look great scattered around the house as extra seating. Oh, and as a surprise, they arrived fully assembled ...I'm...Read more
2 of 2 people found the following review helpful
Low-quality, badly designed,
September 13, 2009 pinky (Pittsburgh, PA) - See all my reviews
This review is from: Carolina Cottage Prairie Schoolhouse Chair, Antique Black (Kitchen)
Where to begin? The shipment didn't contain the correct hardware for assembly. Assembly was absurdly difficult. The bottom rails didn't fit onto the rest of the chair, and when we finally got one of them together, the chair wouldn't sit properly, wobbled horribly.
Really disappointed. Packed them right up and sent them back. Won't purchase for this company again.
4 of 6 people found the following review helpful
Awful experience,
February 3, 2009 Kien Tran - See all my reviews
This review is from: Carolina Cottage Prairie Schoolhouse Chair, Antique Black (Kitchen)
When trying to place an order for a qty of four, the system automatically limited it three. After three phone calls to amazon, I was asked to place another order for a qty of one.
Only three chairs arrived. One lost. Two of the three arrived with cracked legs. In my first contact to customer service, I was asked to call UPS to pick up the defect, which resulted my having to pay $10 per pick up. In my second call to customer service, I was put on hold for 20min to speak with a manager. I called back the third time and was answered by a rude representative who tried to get off the phone without fully addressing all my problems. So far my problems remain unresolved.
When it comes to quality and service, these people have not clue.
My advise: stay away from buying anything other than books on this site.
