Hillsdale Furniture 4442-806 Pompei Caster Set Dining Chair,

 (2 customer reviews)

Great set of well made metal chairs with quiet smooth rolling casters. The seat is not as plush and comfortable as it looks, but it is wide and spacious and will accommodate any size person. The major problem is that this 90 pound set of chairs is packaged in an ineffective flimsy carboard carton. As long as you verify that all parts have been delivered to you---and not spilled, lost or damaged from the split opened carton---you should be happy with this reasonably easy to assemble purchase.

I really like these chairs. Let me, though, explain a few issues that buyers ought to know about, which are serious as to make me regret investing in six. The first problem I've had is that the caster wheels are on a threaded stem that tends to unwind as they swivel (even when tightened as best as possible), and then the narrow stem tends to bend. Hillsdale was kind enough to send a replacement. When it happened subsequent times, they finally got tired of individual replacements and sent me a CASE of wheels! The problem persists, though, so I'm still going through the wrecked wheels one-by-one.

Just tonight, the latest "threaded wheel stem fiasco" got worse: one of the flimsy stems actually broke right off, leaving the stem firmly inside the socket like a plug. Unremovable, which means the entire chair is now wrecked. If only Hillsdale had used the basic straight-stem casters that EVERYONE ELSE ON THE PLANET uses, instead of these awful ones with feeble threaded stems, this...Read more