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1 of 1 people found the following review helpful: By Shopper (PA) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Hillsdale Furniture 4439DTBC7 Northern Heights Dining Set, Black Table is beautiful and chairs have great style. Cushion material is poor and had several runs upon opening package. Still waiting for new cushions. Leaf had major damage and have not recieved replacement. Quick customer service to respond to you but to actually fix any of the issues. I have never been so dissapointed with something I bought on Amazon.
It has been a month since I had to assist the delivery man to even get it off the truck and another holiday is here with no nice new table! By RML (OC Ca) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Hillsdale Furniture 4439DTBC7 Northern Heights Dining Set, Black Ordered from Amazon but actually supplied through a company named Stacks & Stacks. Order arrived on time. Very heavy stuff. I had to assist driver in unloading. Product poorly boxed or protected inside. All boxes damaged and much time required to inspect packages before driver left. Fortunately no damage was found to furniture. The bottom frame for one chair was improperly made and could not be assembled. Took almost 4 weeks to get replacement. Screws to assemble all bottoms were too short. Had to buy a box of screws to attach bottoms. The seat upholstery, padding and support is of poor quality. Also, S&S shipped replacement bottom without notification. It just showed up at door several days before expected. Glad were were not out of town (poor communication). The product description is poorly done. It says the chairs and table (except top) are "black." Actually, in many areas the black finish is deliberately rubbed off to expose a dark brown that matches the top. This looks strange...Read more |